Privacy and Cookies Policy

This Privacy and Cookies Policy explains how Jemspark Enterprises LTD collects, uses, and protects your personal information when you visit or make a purchase on jemspark.co.ke

1. Information We Collect

We may collect the following information when you use our website:

• Personal details such as name, phone number, and email address.

• Delivery and billing addresses.

• Payment details (processed securely through trusted providers).

• Website usage data, including pages visited and browsing activity.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Communicate order updates or promotions.

• Improve our website and customer experience.

• Comply with legal and regulatory requirements.

3. Data Protection

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. Access to personal data is limited to authorized personnel only.

4. Sharing of Information

We do not sell or rent customer information. We may share necessary details with delivery companies, payment processors, or service providers solely for order fulfillment and support purposes.

5. Cookies

Our website uses cookies to enhance user experience and track website performance. Cookies are small text files stored on your device to help the website function properly.
You can disable cookies through your browser settings, though some features of the site may not function correctly if you do so.

6. Third-Party Services

We may use third-party tools such as Google Analytics, Microsoft Clarity, or advertising platforms to collect non-personal data for analytics and marketing. These services have their own privacy policies, which we encourage you to review.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate data.

• Request deletion of your personal information (where legally permissible).

To exercise these rights, contact us at info@jemspark.co.ke.

8. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. Any updates will be posted on this page with the revision date.

9. Contact

For any questions about this Privacy and Cookies Policy, please contact:
Email: info@jemspark.co.ke
Phone: 0791276272